User Survey

We invite you to participate in a short, anonymous survey to assist us in the development of our online service for Insurance products. There are only 9 questions which should take no longer than 3 minutes to complete. Your views and opinion are important to us.

As a token of our appreciation we will donate $2 to a charity you choose. You will be asked to select from a list of 3 charities after answering the survey.

Please press OK if you agree to open the survey in a new browser window, or alternatively press Cancel to continue.

Thank you for your time.

OK Cancel

Careers

Working at the Guild Group

We are a niche, national provider of insurance and financial services. Established in 1963, Guild has undergone significant growth in its 40 years. We have expanded in size, in the spectrum of products we offer, and the variety of clients to which we offer our products and services.

Guild distinguishes itself from the other Australian-based insurance organisations by focusing on healthcare professions and by conducting the majority of its business with the endorsement of the respective professional associations.

In the last two years, Guild's net profit has grown from $14 million to $23 million. Net tangible assets have more than doubled since 2003 and the workforce has grown 47 per cent in that time. Guild has made significant additions to its product range and markets, and launched three businesses and acquired four others. Further acquisitions are planned.

Such extraordinary growth can really test a workforce, but HR's research shows that 97 per cent of employees believe strongly in Guild's goals and objectives, and are proud to be associated with the brand. Nine out of 10 employees are identified as engaged - they believe in, feel part of and want to go the extra mile to serve Guild.

"We aspire to look after our employees so they can look after the business." Liz Leverett, Group HR and Acquisitions Manager.

This has meant developing and improving a range of programs with a focus on training, career development, and remuneration and benefits.

Awarded for 'Excellence in People Management'

 2007_ahri_national_winner_pmahri 


Guild has won a national award for Excellence in People Management from the Australian Human Resources Institute (AHRI). After winning the award in 2003 and 2006, Guild again surpassed other contenders in the category for medium sized, private sector and/or government enterprises in 2007.

"The significant achievement is that we have maintained our results. It's one thing to engage your employees for a year, but to be in these awards for three years in a row and consistently improve off a high base shows we're doing things the right way - The Guild Way." Liz Leverett, Group HR and Acquisitions Manager.  

We are proud of the recognition this award gives to our culture and people, and congratulate our people on making Guild a great place to work!

Where are we located?

Guild's National Office in Hawthorn, Victoria, provides the strategic and professional support for the Regional Offices around the country. Key functions include:

  • Leadership & management
  • Central Support Services
  • Investments
  • Marketing
  • Legal
  • Accounting
  • Information Technology
  • Human Resources
  • Our Regional Offices are located at:
  • Glen Waverley, VIC
  • Moonee Ponds, VIC
  • Hobart, TAS
  • Canberra, ACT
  • Hurstville, NSW
  • St Leonards, NSW
  • Newcastle, NSW
  • Sydney, NSW (Guild Legal)
  • Southport, QLD
  • Brisbane, QLD
  • Perth, WA
  • Adelaide, SA

Careers, culture and enjoyment

Guild emphasises careers rather than jobs. Many employees have been with us for a long time -twenty-five years and more. Guild also actively promotes an equal balance between work and home life, whether that be family, sport, friends or community service.    

At Guild, we live and breathe our values. We endeavour to treat all our internal customers and colleagues with the same professionalism and quality of service as we treat our external customers. We operate within the parameters of integrity and trust. We enjoy ourselves and seek to do our personal best. And we enjoy what we do. Work shouldn't be boring. You spend too much time at work to not be happy, motivated and excited about your career!

Business environment

All staff take part in an annual climate survey called 'Link'. Results from this survey feed directly into the business and strategic plans for forthcoming years.

Employees are also encouraged to develop their capabilities in accordance with their chosen career direction and the needs of the business. Guild strives to achieve employee satisfaction by: 

  • Fostering an environment that enables and rewards learning
  • Providing opportunities to handle new challenges
  • Rewarding the achievement of business goals

Core values

All staff are encouraged to develop within the context of our "C.L.E.R.P.I.T." values:

  • Customer Centricity
  • Learning
  • Enjoyment
  • Respect
  • Personal Best
  • Integrity
  • Trust

Training and development

Investment in our people ensures that Guild is well equipped to capitalise on our past success and to meet the challenges which lie ahead.

Guild believes strongly in ongoing training and development. Guild budgets to send staff on courses, workshops, seminars and programs every year. All staff are invited to discuss their personal and professional training needs with their manager at least once a year, and implement a training and development plan.

We consider improving our people capability as not only a key organisational activity and good for employees, it is a crucial factor in delivering better solutions for our clients and in setting us apart from our competitors.

Diversity

Guild thrives on having a diverse workforce. All Guild employees are required to uphold the principles of anti-discrimination in all dealings with current and prospective employees. No employment-related decision or action will be made on the basis of race, colour, gender, political opinion, national extraction or social origin.