User Survey

We invite you to participate in a short, anonymous survey to assist us in the development of our online service for Insurance products. There are only 9 questions which should take no longer than 3 minutes to complete. Your views and opinion are important to us.

As a token of our appreciation we will donate $2 to a charity you choose. You will be asked to select from a list of 3 charities after answering the survey.

Please press OK if you agree to open the survey in a new browser window, or alternatively press Cancel to continue.

Thank you for your time.

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Company

A driving vision and philosophy

Our aim is to succeed by providing our clients with exceptional customer service. This was one of the driving forces behind the creation of the company in 1963 and remains the focus today.

Our promise to you

The Guild Group specialises in providing solutions for the insurance and financial services needs of healthcare and child care professionals.  In doing so, we recognise the importance of looking after individuals, their businesses and their broader professions.

For more than 40 years we have succeeded in consistently providing outstanding service to our individual clients, and we continue to work closely with our referring professional associations to provide value add services and advice to each professional group.

In the insurance company we aim to provide expert advice on your insurance needs and most importantly outstanding service when you need us most - when you make a claim!

Within the financial services company we aim to understand your needs, whether you're planning your financial future or seeking a better banking solution.  We'll take the time to understand you and your business.

A commitment to listening to our customers

Good intentions are just that. To ensure that we are delivering on our promise of exceptional customer service we conduct regular client surveys.

You can view our latest survey results by clicking the links below.

Client surveys - Insurance

Client surveys - Financial Services