User Survey

We invite you to participate in a short, anonymous survey to assist us in the development of our online service for Insurance products. There are only 9 questions which should take no longer than 3 minutes to complete. Your views and opinion are important to us.

As a token of our appreciation we will donate $2 to a charity you choose. You will be asked to select from a list of 3 charities after answering the survey.

Please press OK if you agree to open the survey in a new browser window, or alternatively press Cancel to continue.

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Archived News

Pay with BPAY™

Now you can pay your insurance premiums with BPAY™. It’s simple, easy, and safe! We are pleased to announce the availability of BPAY™ at Guild. This is a safe and secure payment method that allows you to pay your insurance premiums at a time convenient to you.

Once registered, you can access BPAY™ by phone or on the internet, to make a payment from a range of accounts.

So, how do you get started?

A few simple steps and you’re there:

  • If you’re not already enjoying the convenience of BPAY™ with other companies, you’ll need to register with your financial institution.
  • Access the telephone banking service or internet banking site provided by your financial institution.
  • Select BPAY™, enter our biller code of 19588, along with your reference number and follow the simple instructions on how to make a payment.
  • Record your receipt number so that your can make an enquiry with us in future if you need to.

For any enquiries about this convenient new service, Freecall 1800 810 213 and we’ll be pleased to assist you.