If you have a good knowledge of the insurance industry and a track record of exemplary customer service, then this could be the move you were waiting for!

We are looking for a reliable and ethical individual with effective process management and organisational skills. You will have a keen eye for detail and a results orientation. You will be confident and approachable on the phone to clients, and will enjoy liaising with a variety of people internally and externally. You will also be comfortable working with a small, energetic team to achieve business objectives.

Specific accountabilities will include:

• Handle a variety of telephone enquiries and provide information as requested by clients.
• Enter all client data into I90 system.
• Disseminate claim related information throughout the organisation and report claims over $20K to National Office.

The successful candidate will:

• Have previous experience in general/ commercial insurance.
• Be FSRA compliant (Tier 1 or 2) or near compliance in PS146 (General Insurance).
• Computer literate, preferably with some experience in a client management system, MS Office and Lotus Notes.

This company prides itself on delivering exemplary customer service, living its values and treating its people as our greatest assets. So if you are looking for a friendly workplace with lots of challenge and variety, then this is the role for you!

The Guild Group has been insuring pharmacists for over 45 years and has built up a reputation of providing quality insurance products and offering exceptional customer service to its select clientele. Due to Guilds expansion into New Zealand we are seeking an experienced Business Manager for our new Wellington office.

As the Business Manager in Wellington you will act as a contact to clients ensuring their needs are met in all areas of general insurance, from renewals, reviews, claims and up-selling. You will also be required to identify prospective and new markets, while developing and enhancing existing working relationships with all clients and professional organisations.

All candidates will have strong knowledge of commercial insurance, good communication, and customer relationship building skills, ability to work autonomously, attention to detail and be results orientated to ensure success within the role. The successful candidate may be required to travel within New Zealand occasionally to meet with clients.

Want To Join A Truly Great Company?

The Guild Group is an innovative market leader that delivers quality superannuation funds exceptional products and outstanding service building a path to financial success for its members.

Our St Leonards Financial Services Consultant position provides service to smaller employers focusing on those that have the greatest opportunity to grow membership and convert their defaults status to Guild Super.

As Financial Services Consultant you will provide exceptional service to our customers within an existing predetermined territory, this service has an emphasis on employer superannuation and also includes general financial services that are available through Guild Financial Services.

In the role you will be accountable for the development and enhancement of working relationships with all clients and professional organisations. Have the ability to manage all administrative standards, recording systems as well as comply with all statutory, regulatory and company compliance in the delivery of services.

As the successful candidate you will have the opportunity to work in a challenging, exciting and rapidly growing environment, whilst working in a friendly and professional atmosphere. If you believe you have the communication and customer relationship building skills, ability to work autonomously, attention to detail, planning and results orientation then this role is for you.

We are a national organisation looking for a Senior Accountant to join our Sydney based Chartered Accounting firm. Our national office is based in Melbourne where you will undertake induction training. Our goal is to be the primary professional advisor to our clients and our focus is on client relationships. This is achieved through regular contact with our business clients to assist them in their day to day affairs and business decisions. This provides opportunity for more direct client contact and exposure to wider business issues. This role will work independently within a team and be responsible for; work quality, client expectations, application of products, policies and procedures. The role will also provide solutions that are designed to improve the financial and business outcomes of our clients.

The duties and responsibilities of the role are:

• Act in an ethical and professional manner in line with or values
• Develop analytical and forecasting skills
• Prepare budgets
• Develop your tax research and problem solving skills
• Identify, analyse and interpret accounting and tax problems encountered
• Develop reports and graph analysis
• Attend aged care meetings and contribute to the development of aged care packages and products, discuss marketing techniques, create and update procedures and discuss client prospects.
• Attend aged care conferences
• Assist team in presenting at aged care conferences
• Accountable for obtaining knowledge in change of legislation and industry information

Requirements:

Advanced Microsoft Office skills

• Excellent communication skills
• Proficient in MYOB Accountants Office, Advanced Professional Solutions (APS) and other MYOB accounting packages
• Appropriate level of technical skills required for accounting processes to work independently
• Knowledge of Federal and State tax regimes
• Basic Understanding of Aged Care principles including Revenue and cost drivers
• The ability to work within an assigned budget

Education:

• Studing towards completion of the CA program.
• Offer:
• Friendly supportive environment and social firm
• Study support
• Ongoing training and career development
• Client contact and exposure to a variety of work
• Great city location
• Market salary plus incentive scheme

We are looking for an individual with commercial insurance experience to work 5 days per week at our Hurstville office providing support to Business Managers.

The responsibilities of the role are as follows:

• Assist new and existing clients by providing personalised service and advice regarding all aspects of their general insurance requirements (i.e. Renewals, reviews, cross selling, claims advice etc.) for direct telephone enquiries into the Region and in the absence of the Business Manager.
• Provide Risk Management advice to clients pursuant to the Group's philosophy.
• Identify, prospect and market to new clients within the Group's targeted markets and meet individual targets set annually in agreement with the Regional Manager.
• Monitor competitor activities in the marketplace and identify/ report on product development and rating opportunities available to the company.
• Manage Regional/ National marketing campaigns within the region.
• Assist the Regional Manager and other regional employees as required.
• Maintain and safeguard Group records, both manual and computer records as required.
• Observe Group standards when representing the Group in the marketplace and relative to the handling of client funds.
• Undertake telephone reviews for small COM, RET, PRP/CPO policies.

We are looking for an individual with great customer service skills and experience who likes to work hard and within a team environment.

Ideally we are looking for a candidate who is currently studying or has completed Australian Insurance Institute qualifications and/or tertiary qualification in business subject; however, this is not mandatory.

If we have sparked your interest then apply now - we look forward to hearing from you.

If you have a good knowledge of the insurance industry and a track record of exemplary customer service, then this could be the move you have been waiting for!

We are looking for a reliable and ethical individual with effective process management and organisational skills. You will have a keen eye for detail and a results orientation. You will be confident and approachable on the phone to clients, and will enjoy liaising with a variety of people internally and externally. You will also be comfortable working with a small, energetic team to achieve business objectives.

Specific accountabilities will include:

• Handle a variety of telephone enquiries and provide information as requested by clients.
• Enter all client data into I90 system.
• Disseminate claim related information throughout the organisation and report claims over $20K to National Office.

The successful candidate will:

• Previous Experience in managing general & ACT Workers Compensation claims ( An Advantage).
• Be FSRA compliant (Tier 1 or 2) or near compliance in PS146 (General Insurance)(preferred).
• Be computer literate, preferably with some experience in a client management system, MS Office and Lotus Notes.

We pride ourselves on delivering exemplary customer service, living our values and we understand that our people as our greatest asset. So if you are looking for a friendly workplace with lots of challenge and variety, then this is the role for you!