If you have a good knowledge of the insurance industry and a track record of exemplary customer service, then this could be the move you have been waiting for!

We are looking for a reliable and ethical individual with effective process management and organisational skills. You will have a keen eye for detail and a results orientation. You will be confident and approachable on the phone to clients, and will enjoy liaising with a variety of people internally and externally. You will also be comfortable working with a small, energetic team to achieve business objectives.

Specific accountabilities will include:

• Handle a variety of telephone enquiries and provide information as requested by clients.
• Enter all client data into I90 system.
• Disseminate claim related information throughout the organisation and report claims over $20K to National Office.

The successful candidate will:

• Previous Experience in managing general & ACT Workers Compensation claims ( An Advantage).
• Be FSRA compliant (Tier 1 or 2) or near compliance in PS146 (General Insurance)(preferred).
• Be computer literate, preferably with some experience in a client management system, MS Office and Lotus Notes.

We pride ourselves on delivering exemplary customer service, living our values and we understand that our people as our greatest asset. So if you are looking for a friendly workplace with lots of challenge and variety, then this is the role for you!